dataDex - Account deletion

How to Delete Your Account

We regret to see you go. Before proceeding with account deletion, please note that this action is permanent and cannot be undone. If you wish to proceed with account deletion, please follow these steps:

Open the dataDex app on your mobile device
Open the navigation drawer and navigate to your Profile
In the Account section, tap on the "Delete" button
Confirm your decision to permanently delete your account

If you encounter any issues or require assistance, please contact support using the button below.

Contact Support

Important Information About Active Subscriptions

Before proceeding with account deletion, please ensure that you have canceled any active subscriptions:

Check for active subscriptions in your Google Play Store account
Cancel any active subscriptions to prevent future billing
Wait for your current subscription period to end

Manage Subscriptions

Important Information

Upon requesting account deletion:

All your personal data will be permanently deleted from our servers
Your Google Play Store or Apple App Store purchases will remain intact and accessible when using the app without a dataDex account
Certain features, including but not limited to "Data Backup & Restore" functionality for your profile (including settings, teams, and other customizations), will not be available without a dataDex account
The account deletion process may take up to 30 days to complete

Direct Deletion Request

If you wish to proceed with account deletion, please click the button below:

Request Account Deletion